Below FAQ are some common concerns of our clients before purchasing the items.
If you have other questions, please just send it to omiscentsofficial@gmail.com
- All
- Frequently Asked Questions
- Technical Questions
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Frequently Asked Questions
Welcome to OMI Scents—a modern fragrance house built on the belief that luxury perfumes should be accessible, exquisite, and unforgettable. Discover the artistry behind our scents in Our Story.
‘OMI’ embodies harmony and elegance—just like our fragrances. Each scent is thoughtfully crafted to blend the finest ingredients into a uniquely captivating experience.
Luxury shouldn’t come with a luxury price tag. By sourcing ingredients directly, avoiding costly markups, and focusing on quality over hype, we deliver high-end fragrances at a fraction of the cost.
Absolutely. Our perfumes are crafted by master perfumers using premium, ethically sourced ingredients. Every fragrance undergoes rigorous testing to ensure it meets our high standards—so you get sophistication without compromise.
We scour the globe for the finest raw materials—lavender from France, citrus from Italy, vanilla from Madagascar—to UAE to Pakistan to create rich, long-lasting scents you’ll love.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Yes! All OMI Scents are paraben-free, vegan, and cruelty-free. We prioritize clean, natural ingredients—because what you wear should be as kind to your skin as it is to the planet.
Yes, every OMI fragrance meets IFRA safety standards, ensuring they’re safe for you and the environment.
Designed for all-day wear, our perfuses high-quality fixatives to keep you enveloped in scent from morning to night.
Take our Fragrance Quiz! A few quick questions, and we’ll match you with your perfect scent—or help you find a gift that wows.
Technical Questions
Do you ship to my country?
Check our Shipping & Returns page for delivery details, or contact us if you need assistance.
Not in love? No problem. Unused, unengraved items can be returned or exchanged for free within 30 days. Visit our Returns Policy for details.
Luxury shouldn’t come with a luxury price tag. By sourcing ingredients directly, avoiding costly markups, and focusing on quality over hype, we deliver high-end fragrances at a fraction of the cost.
Because exploring scents should be fun! Each order includes a complimentary 2ml sample (its not mandatory) so you can discover your next favorite fragrance.
Perfume hues vary naturally based on ingredients—vanilla deepens over time, citrus stays light—but this doesn’t affect scent or quality. We never use artificial dyes, keeping every bottle pure and authentic.
Natural ingredients shift subtly with each harvest (thank you, sunshine and soil!). These variations are normal and don’t impact your fragrance’s performance.
📞 Call Now +92 339 214 6564 or Email us at omiscentsofficial@gmail.com ASAP with your order number. We’ll do our best to catch it before it ships!
We’re here! Reach out via Contact Us, and our team will gladly assist.